1. Quality Policy
Implement scientific management and meticulous operations to ensure survival through quality.
Develop through credibility, pursue continuous improvement, and enhance customer satisfaction.
2. HSE Policy
People-oriented approach, prioritizing health, environmental protection, and pollution prevention.
Encourage full employee participation, promote energy efficiency and innovation, ensure continuous improvement, and comply with laws and regulations.
3. Quality Objectives
Service acceptance rate ≥ 90%
Product sales acceptance rate ≥ 90%
Customer satisfaction rate ≥ 90%
First-time acceptance rate of developed software ≥ 95%
4. Environmental, Occupational Health, Safety & HSE Objectives
Zero incidents of fire or electric shock
100% collection rate of hazardous office waste
Zero cases of toxic or hazardous gas exposure
No more than one Class C incident per year
(Note: A Class C incident involves minor injuries to fewer than three people or direct economic loss between 1,000 and 100,000 RMB)
Ø QHSE
SETC is firmly committed to upholding the principles of its Environmental, Occupational Health, and Safety (HSE) Management System. All employees are expected to fully understand and actively implement the company’s HSE policies through consistent and responsible actions.
To support this commitment, SETC provides comprehensive training and awareness programs, clearly defines individual and departmental responsibilities, and continuously improves its management systems. The company ensures full compliance with applicable laws and regulations and establishes robust emergency response plans to safeguard employee health and safety while promoting sustainable environmental practices.